Frequently Asked Questions
Everything you need to know about shopping at MoMA Design Store, from shipping to our design selection process.
How are products selected for the MoMA Design Store?
Every product we sell is evaluated and approved by MoMA’s curatorial department. Our selection criteria focus on innovation, function, and aesthetic quality, ensuring that each item represents the best of modern and contemporary design.
What are your shipping rates and delivery times?
We offer standard, expedited, and overnight shipping options within the United States. Standard delivery typically takes 5–7 business days. Shipping rates are calculated based on the order total and destination; MoMA members often enjoy discounted or free shipping during promotional periods.
What is your return policy for home decor and furniture?
If you are not satisfied with your purchase, you may return it within 90 days of receipt for a refund or exchange. Please note that items must be in their original packaging. Some oversized furniture items may be subject to a restocking fee.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. International shipping costs and delivery times vary by location and are calculated at checkout. Please note that customs duties and taxes are the responsibility of the recipient.
What are the benefits of being a MoMA Member when shopping?
MoMA members receive a 10% discount on every purchase, with special 20% discount events throughout the year. Membership also supports the Museum's educational programs and exhibitions.
Are the products sold online also available in your physical gallery shops?
Most items are available both online and in our New York City and Tokyo locations. However, some exclusive online items or large-scale furniture may only be available through our website. We recommend calling the specific store location to verify local stock.